Australian Gift and Homewares Association Limited (“AGHA”) eMarketplace known as VENDe (“VENDe”) Privacy Policy
AGHA is committed to protecting your right to privacy, especially in regard to personal information, and developing technology that gives you the most powerful and safe online experience. AGHA is bound by the National Privacy Principles in the Privacy Act 1988 (Cth), as well as other applicable laws and codes affecting your personal information.
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1. About this Privacy Policy
This Privacy Policy outlines how AGHA manages your personal information. It also generally describes the sort of personal information held and for what purposes, and how that information is collected, held, used and disclosed.
This Privacy Policy applies to all your dealings with AGHA using the VENDe website (“Website“), in writing, in person, or over the telephone. AGHA encourages you to check the Website regularly for any updates to the Privacy Policy.
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2. What is ‘personal information’?
The privacy principles which apply under the amended Privacy Act 1988 (Cth) relate to personal information only. Personal information is any information or opinion from which the identity of an individual may be ascertained.
It should be noted that the definition does not extend to employee records and material that is publicly available. Information falling within these categories is not covered by the scope of the legislation
You will know if AGHA is collecting personal information from you because you will be requested to provide it. The only exception to this is where someone else provides AGHA with your personal information. AGHA cannot prevent a third party from providing AGHA with your personal information without authority.
When you visit the Website, AGHA may collect general information that will not personally identify you, such as your Internet browser, operating system, date of visit, time of visit, and path taken through the site. This information alone does not identify an individual and AGHA will not combine it with information that does identify you as an individual. It provides data so AGHA can produce statistics that are used to analyse and improve the Website. Through this statistical data, AGHA is able to gain insights and a greater understanding of how people use the Website.
Please keep in mind that if you directly disclose personal information through AGHA public message boards, this personal information may be collected and used by others. AGHA cannot prevent a third party from using your personal information without authority under these circumstances.
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3. How does AGHA collect and use information?
AGHA is dedicated to keeping your details private. Any information, AGHA collects in relation to you, is kept strictly secured. AGHA does not sell, rent or lease any of your personal details with anyone. AGHA uses this information to identify your orders and to personalise your shopping experience on VENDe.
AGHA uses cookies to allow you to login to your account and give you a more personalised shopping experience by displaying products that interest you throughout the Website product pages. This allows AGHA to provide you with a more friendly, interesting and enjoyable shopping experience.
Whenever you use the Website, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
AGHA does not keep a record of the IP addresses from which users access the Website except where you have specifically provided AGHA with information about yourself, in which case AGHA also records your IP address for security purposes.
In order to conduct AGHA’s operations, it is necessary for AGHA to collect certain information. This may include details such as your name, address, date of birth, phone number, fax, email address, and credit card number. This data is essential in order to facilitate the provision of goods and services that you have requested as a customer. AGHA may subsequently use these contact details to keep you informed about changes or developments occurring in AGHA’s business, however AGHA respects your right to elect not to receive this material.
AGHA may also seek on occasion your opinions about AGHA. Whilst voluntary and in most cases provided anonymously, this information assists AGHA to ensure a high level of customer service and quality of presentation is maintained.
AGHA wishes to assure you that information is only collected in circumstances where the individual has consented and where the purpose and implication of providing the details is apparent. It is not AGHA’s practice to utilise data capturing devices where you may be unaware personal details are being recorded.
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4. What security measures ensure your information is protected?
AGHA administers all information it receives in a strictly confidential manner and as such AGHA does not sell or pass on your personal information to any other organisation or individual. However, in limited circumstances AGHA may be required and authorised by law to disclose your personal information.
All information held by AGHA is maintained in a secure environment and/or disposed of when no longer required for business or legal purposes. Information is protected not simply by physical security measures, but is also subject to limited user access and safe disposal measures.
The Website is VeriSign accredited and is protected with CBA DataVault.
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5. Your sensitive information
AGHA will not collect information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation, or criminal record.
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6. Changes to this Privacy Policy
To fully protect your privacy, AGHA reserves the right to amend this Privacy Policy at any time and for any reason. Any variations become effective on posting on the Website. By using the Website after this Privacy Policy has been varied, you agree to be bound by the variation. AGHA encourages users to review the Privacy Policy on the Website regularly to keep abreast of changes.
Changes to this Privacy Policy will not have any retrospective effect, and will not alter how AGHA handles your previously collected personal information.
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7. No contract or liability
Nothing contained in this Privacy Policy is intended to create a contract or agreement between AGHA and any user providing identifiable information in any form.
AGHA will take all necessary steps to comply with this Privacy Policy; however, to the extent permitted by law, nothing in this Privacy Policy is intended to hold AGHA liable for any failure to company with this Privacy Policy.
AGHA is not responsible for the privacy statements or other content on websites outside of AGHA and the Website.
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8. Further information
AGHA is committed to ensuring your personal information is treated in accordance with a strict privacy policy and maintained in an accurate, current form. AGHA appreciates and encourages your assistance in keeping AGHA informed about changes to your details. You may request access to your personal information held by AGHA by contacting AGHA. At your request AGHA will provide you with the details of all your personal information AGHA holds. Should you wish to make a complaint about AGHA’s handling of personal information, would like to access information held about you by AGHA, or require any further details about privacy, please contact legal@agha.com.au.
